Unpack and inspect
Remove packing material and check the base, inner leaves, and overall firmness. Some dryness after shipping is normal, but soft dark tissue or a sour smell is more serious.
Let the plant adjust
Place the plant in bright indirect light with open airflow. Do not put a newly shipped plant straight into a sealed globe, damp moss, or hot sun.
Water carefully
If the plant feels dry and the base is firm, give it a normal soak or rinse, then dry it completely. If it arrived damp, let it dry before adding more water.
Skip fertilizer at first
Fertilizer is not a shipping rescue tool. Wait until the plant looks stable and the normal care routine is working.
First-week routine
Keep the first week simple: bright indirect light, open air, careful watering, and daily base checks. Avoid moving the plant between extreme spots.
When to contact the seller
Take photos right away if the plant arrives mushy, broken, black at the base, or clearly rotting. Some shipping damage is easier to resolve before the plant changes further.
Keep new plants separate
Keep a newly shipped plant away from the rest of your collection for a short observation period. This makes it easier to spot pests, rot, or shipping stress before placing it with healthy plants.
Move into normal care slowly
After the plant looks stable for several days, move it into the normal care routine. Add display styling last, after you know the plant can be watered, dried, and inspected easily.
